For all Australia wide standard deliveries, we use Australia Post. Please allow 3-7 days for delivery before contacting us. A signature may be required upon receipt. If you are not around to take delivery of your parcel, Australia Post will leave a note with further instructions. Delivery time for PRE ORDER items will be listed underneath the item selected.
We post worldwide by Australia Post Standard International Post or Express International Post. Delivery within the Australia generally takes 5-10 working days. For rest of the world, please expect your delivery within 7-15 working days
Our return policy lasts 7 days. If 7 days have gone by since the delivery of your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. At this time, we do not offer returns on swimwear.
To complete your return, Please email email@example.com as well as send a message on messenger to alert that you have sent an email and we will direct you on where to post item, once received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed within 28 working days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account or PayPal account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Only regular priced items may be refunded, sale items are final.NO RETURNS on items from our clearance section.
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